Operational considerations for lawful access, tenant communication, key control, and records; not legal advice.
Do not use a lock change as an eviction
NYC official guidance states that removing a tenant or changing locks without a warrant of eviction and lawful process can be an illegal lockout.
Document authorization and access
Confirm who is authorized to request work, how required occupants receive access, and how keys or codes are transferred.
Get legal help for a dispute
This page is general operational information. For a tenant-landlord dispute or eviction question, use official NYC resources or qualified legal counsel.
Frequently asked question
Does this page provide a final quote?
No. A final quote requires a review of the door, lock, requested work, parts, timing, and service availability.
Verification sources
Reviewed 2026-10-23. External guidance can change; for products, also confirm the exact model documentation.
NYC 311: Illegal EvictionNYC Mayor's Public Engagement Unit: Illegal Lockouts