Questions to ask about identity, authorization, scope, pricing, and records before work begins.
Ask for the business identity
Confirm who is accepting the job, who will arrive, and what qualifications or registrations apply to the work at that time.
Request an itemized quote
Ask how the visit, labor, parts, special timing, taxes, and possible changes will be documented.
Keep records
Retain the approved quote, change authorization, receipt, parts information, and any written warranty terms.
Frequently asked question
Does this page provide a final quote?
No. A final quote requires a review of the door, lock, requested work, parts, timing, and service availability.